Use case: Quick-service outlets

DineMate for quick-service outlets

One live board for counter and QR orders, so the line keeps moving and nothing gets lost between the till and the kitchen.

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The kitchen display of a quick-service outlet with new, preparing and ready tickets

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Speed is the product

In a quick-service outlet the kitchen display is the heart of the operation. Counter orders and guest QR orders land on one full-screen board with new, preparing and ready columns, updated live, so cooks work a single queue.

Fast sign-in for shared screens

Cashiers and kitchen staff sign in with a venue code, a staff code and a PIN. Four roles (owner, manager, cashier and kitchen) keep each screen simple and keep sensitive data out of the wrong hands.

Fewer questions at the counter

Guests who order by QR can follow their order on their phone and get a buzz when it is ready, so fewer people crowd the counter asking for status.

Know your rush

The busy-hours heatmap shows which weekday and hour peak, and on the Intelligence plan DineMate forecasts the week ahead so you can roster and prep before it hits.

// FAQ

Common questions

Short answers for this page. Want more? Write to us below.

01Can staff sign in quickly on shared screens?

Yes. Shared POS and kitchen screens use a venue code, a staff code and a PIN.

02Do counter and QR orders share a board?

Yes. Both land on the same kitchen display.

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Set up your restaurant, print your table QR codes and take your first order today. Change or cancel your plan any time.

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Checkout on a phone
Order ready on a phone